easy to travel Agent Portal — User Guide
Welcome to the easy to travel agent portal user guide. This documentation covers all features and sections of the portal to help you navigate the system, manage bookings, configure integrations, and administer your account.
What You Can Do in the Portal
The EasyTo Travel agent portal allows you to:
- Search for airport lounges, Delay Care services, and Fast Track lanes by city, airport name, or IATA code and place orders
- Manage Orders — view order history, download and send vouchers, and request refunds
- Review Order Items — inspect individual booking records across all orders with detailed financial and passenger data
- Track Transactions — monitor all payments and refunds across your account
- Review Contracts — check balances and configure contract-level settings
- Administer Users — create and manage team members with role-based access
- Integrate via API — access and manage API keys for programmatic access
- Configure FTP Servers — set up sFTP servers for automated XML event uploads
- Set Up Email Settings — configure SMTP and email templates for voucher delivery
- Manage Widgets — embed and customize a white-label B2C booking widget
- Browse Products — view all services available under your partner contracts
- Configure Webhooks — set up HTTP callbacks for real-time event notifications
- Access Documentation — browse user guides, API docs, Swagger, and Postman collections
- Manage Your Profile — update personal information, change password, and configure notification subscriptions
Portal Sections
| Section | Description |
|---|---|
| Authorization | Log in, reset password, identify environment, and log out |
| Left Navigation Panel | Overview of the main navigation menu |
| Search | Find and book Lounges, Delay Care, and Fast Track products |
| Orders | View orders, download vouchers, and request refunds |
| Order Items | Global view of all order items with detailed passenger and financial data |
| Transactions | Global view of all payments and refunds |
| Contracts | View and edit contract details |
| Users | Manage users and roles |
| Products | View all available products under your contracts |
| API Keys | View and manage API keys |
| FTP Servers | Configure sFTP server integrations |
| Email Settings | Set up SMTP and email templates |
| Widget Settings | Configure and embed the B2C widget |
| Webhooks | Configure HTTP callbacks for real-time event notifications |
| API Reference | Access API documentation and resources |
| Profile | Edit personal information, change password, and manage notification subscriptions |