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Users

Users lists everyone on your team who can sign in to the portal. It is visible to Admins only.

The Users list

Columns​

ColumnWhat it shows
#Row number in the current view.
EmailThe address the user signs in with.
StatusActive or Inactive. Inactive users cannot sign in.
NameFirst name.
SurnameLast name.
RoleAgent, Accountant or Admin.

Add a user​

  1. Click Create.
  2. Fill in the form.

The New user dialog

FieldRequiredNotes
EmailYesThe sign-in address. Must be unique.
PasswordYesMinimum 8 characters, with at least one uppercase letter, one number and one special character.
NameYesFirst name.
Last nameYes
StatusYesActive by default.
RoleYesSee Roles.
  1. Click Create.

Give the new user their email address and the password you set; they can change it themselves under Settings — Security.

Edit a user​

Click a row to open the user, change what you need, and save. To revoke access without deleting the account, set Status to Inactive.

Roles​

RoleIntended for
AgentFront-line staff who sell. Search, book, view orders, manage their own profile.
AccountantFinance staff. Read-only access to orders, order items, transactions and contracts. No booking.
AdminEverything an Agent and an Accountant can do, plus user management and all integration settings.

Permissions​

SectionAgentAccountantAdmin
Create order✓✓
Orders✓✓✓
Order items✓✓✓
Transactions✓✓✓
Products✓
Contracts✓✓✓
API keys✓
Webhooks✓
FTP servers✓
Email settings✓
Widget settings✓
Users✓
User & developer docs✓
Settings (own account)✓✓✓

Sections a role cannot access are hidden from its sidebar entirely.

Sorting, column filters and Download Excel work as described in Working with tables.