Users
Users lists everyone on your team who can sign in to the portal. It is visible to Admins only.

Columns
| Column | What it shows |
|---|---|
| # | Row number in the current view. |
| The address the user signs in with. | |
| Status | Active or Inactive. Inactive users cannot sign in. |
| Name | First name. |
| Surname | Last name. |
| Role | Agent, Accountant or Admin. |
Add a user
- Click Create.
- Fill in the form.

| Field | Required | Notes |
|---|---|---|
| Yes | The sign-in address. Must be unique. | |
| Password | Yes | Minimum 8 characters, with at least one uppercase letter, one number and one special character. |
| Name | Yes | First name. |
| Last name | Yes | |
| Status | Yes | Active by default. |
| Role | Yes | See Roles. |
- Click Create.
Give the new user their email address and the password you set; they can change it themselves under Settings — Security.
Edit a user
Click a row to open the user, change what you need, and save. To revoke access without deleting the account, set Status to Inactive.
Roles
| Role | Intended for |
|---|---|
| Agent | Front-line staff who sell. Search, book, view orders, manage their own profile. |
| Accountant | Finance staff. Read-only access to orders, order items, transactions and contracts. No booking. |
| Admin | Everything an Agent and an Accountant can do, plus user management and all integration settings. |
Permissions
| Section | Agent | Accountant | Admin |
|---|---|---|---|
| Create order | ✓ | ✓ | |
| Orders | ✓ | ✓ | ✓ |
| Order items | ✓ | ✓ | ✓ |
| Transactions | ✓ | ✓ | ✓ |
| Products | ✓ | ||
| Contracts | ✓ | ✓ | ✓ |
| API keys | ✓ | ||
| Webhooks | ✓ | ||
| FTP servers | ✓ | ||
| Email settings | ✓ | ||
| Widget settings | ✓ | ||
| Users | ✓ | ||
| User & developer docs | ✓ | ||
| Settings (own account) | ✓ | ✓ | ✓ |
Sections a role cannot access are hidden from its sidebar entirely.
Sorting, column filters and Download Excel work as described in Working with tables.